Frequently Asked Questions

Why should I pick Mindfulness Cubicle?

We are well recognized and well respected within the mental health community for offering both Practice Management services as well as reputable products therapists may need within their private practice. We are unfailing, professional, and are much more than just a Practice Management company. With systems and processes in place, you will be able to provide effective and efficient service to your clients. Transitions like onboarding a new client or a new team member will go smoothly. Systems will also be in place for client and team member termination. Establishing and using systems in your business will create structure, help you stay organized, takes the workload off your shoulders, and improves efficiency. Over-time, this will allow your business to grow and flourish.

Will I get to meet my Practice Manager before working together?

YES! You will have an on-boarding meeting via Zoom with Kim(FOUNDER/CEO), Ashley(COO/TEAM-LEADER), and your assigned Practice Manager so that we can make sure everyone is on the same page and answer any immediate questions you may have. During the meeting, we will go over the Practice Management tool we use(ClickUp), how to best utilize ClickUp, and how you will be able to communicate with your Practice Manager through ClickUp. We will also give our expert opinions on your current systems and processes and how we can help improve them if needed. From there, you and your Practice Manager will set up a meeting together to further discuss details about your practice. 

What if I don't use up all my hours for the month? 

We are very efficient in making sure no hours will be left unused. Our Practice Managers are sent daily time reports from their team leader regarding your remaining hours on your monthly retainer. You will also be sent a report regarding your hours 3 times a week. Your Practice Manager will be in communication with you to deduce the most effective way to use your remaining hours to ensure all of your purchased hours will be used. Unfortunately, any unused hours will not roll over to the next month, but by having constant communication with your practice manager, you can feel at ease in knowing all of your hours you purchased, will be utilized to the fullest extent. 

Will this be considered a long term contract?

No this is NOT a long-term contract. You are able to pause or cancel services anytime you would like. For example, your retainer ends at the end of the month, but you request to cancel or pause services during the middle of the month. Your Practice Manager will continue to use up all of your remaining hours on your retainer until the last day of your retainer to make sure all hours that were purchased in advance were used. 

I have no idea where to start, I am overwhelmed. How will you help me?

Hey, we get it! Running a successful business is no easy task, especially when you are already overwhelmed running the business side of things as well as seeing your clients. No matter what stage you're at in your journey, we provide exceptional services and are friendly, compassionate, thorough, and detail-oriented. Don't worry, you are not alone! This is why we are also crafting other products for therapists who are just starting their private practice, those who aren’t in the place to hire a Practice Manager yet, and even those who already have their private practice well established. Learn more about SOPs
here

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